Using Your New Phone FAQs

February 26, 2023 • Devin Partida


Congratulations on getting a new phone! Whether an upgrade or a first-time purchase, it’s an exciting time. However, with so many features and functions to navigate, many new phone owners have questions like why can’t I download apps and many other frequently asked questions (FAQs). Below is a compilation of some questions you might have about using your new phone: 

How Do I Transfer Data From My Old Device to My New Phone?

There are several ways to transfer data from your old to your new phone. One standard method is to use cloud-based services like Google Drive or iCloud. Simply upload your data to the cloud from your old phone, then download it to your new phone. Usually, uploading to cloud-based services automatically makes your data available on your new phone wherever and whenever. 

Another option is to use a physical transfer method, such as a USB cable or an adapter. If upgrading to a new iPhone, you can download an app for data transfer instead. Check your user manual for instructions on transferring data using your specific device.

How to Set up Hey Google for My New Phone

Hey Google makes it easier to perform tasks, answer questions and access information without touching your new device. To set up Hey Google on your new phone, follow these steps:

  1. Open the Google app on your device
  2. Tap your profile picture at the top right corner of the app.
  3. Select settings from the displayed screen.
  4. Tap voice.
  5. Tap voice match.
  6. Turn on Hey Google.
  7. Follow the prompts to train your new phone to recognize your voice.

Why Can’t I download Apps?

An FAQ about a new phone is the question of why can’t I download apps. If you are having trouble downloading apps on your phone, there could be different reasons why. For example, it could be due to poor internet connection, restrictions, compatibility or app store issues. Below are some answers to your question about why can’t I download apps:

  • Internet connection: Try connecting to a different wifi network or using cellular data to see if that resolves the matter.
  • Compatibility: Check the app’s requirements and make sure your device meets its specs before downloading.
  • Restrictions: Check your phone’s settings to see if any restrictions prevent you from downloading apps.
  • App store issues: Try clearing your cache and data for the app store or uninstall and install it again to see if that fixes the problem.

If you have tried all of these steps and cannot download apps, you may contact your phone brand’s support or cellular carrier for further assistance.

Can I set Siri in Another Language?

Yes, you can set Siri in another language on your new phone. Siri is designed to work in many different languages and changing the setting can be a helpful way to customize your new device and make it efficient. Below are steps to set Siri in another language:

  1. Open the Settings app on your new phone.
  2. Search and select Siri and Search from the list of options.
  3. Select Langauge and choose the one you want to use for Siri.
  4. If you want to use a different voice for Siri in your preferred language, select a new one from the Siri Voice menu.

It is essential to note that Siri does not fully support all languages and some features may not be available in specific lingoes.

How Do I Conserve Battery Life on My New Phone?

Conserving battery life is a common concern for new phone owners. To save battery life, try turning off wifi and Bluetooth when you’re not using them, as well as lowering your screen brightness and setting your phone to sleep mode when it’s not in use. Additionally, avoid using power-hungry apps and features such as high-resolution wallpapers, gaming apps or turning on location for extended periods.

Fix Your New Phone Issues

Getting a new phone can be an exciting experience but it can also come with some challenges, such as when you find yourself asking why can’t I download apps. Fortunately, with the correct information and resources, you can quickly get up to speed and use your new device to its full potential.