The popularity of Chatbot Apps exploded in the 21st century. While they were once reserved for the most prolific website and biggest businesses, the widespread integration of technology now makes them available to everyone — and there are plenty of options out there.
1. Searching for a Bot
Before you can benefit from the latest Chatbot Apps, you’ll have to find one that meets your needs. There are multiple ways to proceed, including:
- Common search engines — The typical and most popular search engines, such as Google and Yahoo, all yield countless results on next-gen chatbots.
- Chatbot-specific search engines — At least one search engine called thereisabotforthat.com focuses on fully functional chatbots. They have bots for nearly every purpose. Although this site isn’t nearly as popular as the mainstream search engines, it often yields better results.
There are many different ways to search for Chatbot Apps — but what are some of their uses?
2. Finding a Job
Motivated and tech-savvy job seekers use chatbots to help find and secure employment. Whether you’re looking for temporary income or a full-time career, browser- or smartphone-based chatbots make the entire process easier for everyone involved. To find out if a specific company or site has a chatbot, browse the various links on their homepage — you should find it there.
Some of today’s largest companies use automated chatbots specifically for the benefit of job seekers. Instead of bogging down the HR team with common questions about the hiring process, candidates can communicate with online chatbots to get the answers they need — and they don’t need to wait for a human to respond.
Marriot, for example, uses a chatbot known as MC that acts as a career concierge. The chatbot helps recruits determine their career path, view openings in their area and more.
3. Communicating on Social Media
If you use social media to maintain a business profile, today’s chatbots offer tremendous help. There’s plenty to choose from — use the integrated search function on your favorite social media site such as Facebook, to find a comprehensive list of bots that are available on that site.
Chatbots make your social media life much easier. Are you receiving the same questions over and over again? Do you have customers asking common questions, even after you’ve included the answer in your profile? If so, a chatbot might be your saving grace.
Automated Chatbot Apps are also available at any time of the day or night — and even on major holidays. If you’re afraid of losing business during these times, implement a chatbot — it will help ease any stress you might have while still interacting with restless customers.
4. Creating Your Own Bot
Many individuals and businesses tend to use pre-built chatbots. After all, most of these tools are meant for one specific purpose — chatting. Although they are standard, some still prefer to create and program customized chatbots. There are many platforms to use including:
- The Bot Platform
- Telegram Bots
Some of these utilities are easier to use than others, and some include special features or functionality that aren’t available in all tools. If you require a customized chatbot for your site or social media profile, it’s worth it to take some time and do the appropriate research beforehand. Not only will it save you time and possibly even money, but it’ll spare you some significant headaches in the long run, too.
Using Chatbots Efficiently, Successfully and Ethically
Some chatbots are so lifelike that it’s hard to determine if you’re chatting with a live human or an automated system — and this brings ethics into play. Although it’s easy to disguise a chatbot as a person, it’s a shady practice. You should never try to trick your customers, and they’re bound to go to the competition if they find out they’re talking to a chatbot.
To experience the most success with a chatbot, be honest, straightforward and informative — that’s all the mainstream public wants.
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